In order to try the customer chat service offered by TheLotter, we decided to give it a try.
The waiting time was close to zero, with just the time it needed to load the chat window.
And this is what we talked about:
Please wait for a site operator to respond.
Chat InformationYou are now chatting with ‘Anna’
Anna: Hello.How may I assist you today?
you: What lottery do you suggest me to play right now?
Anna: you start with the one with the highest jackpot
Anna: USA-POwerBall
Anna: with the jackpot of 105,000,000 dollars
you: And why don’t you show the “Smart Jackpot” as you used to?
Anna: we do have this category as well
you: Where can I find it now?
Anna: you are welcome to select either the one from the Big or theSmart category
Anna: on our home page
Anna: theSmart
you: Found it now! Seems Turkey 6/49 is the smartest to play now
you: Thanks Anna
Anna: You’re very welcome!
you: Any other advice you can provide?
Anna: you are welcome to ask, i will try to assist
you: That’s it now, bye! 🙂
Anna: If you have any further inquiries, please don’t hesitate to come back to chat. We will be happy to help!
Simple, short, yet very polite and with clear and fast answers.
TheLotter does not only provides a great service selling lotto tickets, but also cares about their customers.
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